Terms & Conditions

Last Updated: August 10, 2026

1. Acceptance of Terms

By accessing and using https://balajipatna.com ("the Website"), operated by Balaji Services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Products & Pricing

  • All prices are in Indian Rupees (INR) and are subject to change without prior notice.
  • Prices displayed are indicative and may vary based on market conditions, quantity, and delivery location within Patna.
  • Product images are representative. Actual products may vary slightly in appearance.
  • We reserve the right to limit quantities on any order.

3. Orders & Payment

  • Orders can be placed via WhatsApp, phone call, or through our website.
  • Order confirmation is subject to product availability and price verification.
  • We accept Cash on Delivery, UPI, Bank Transfer, and other payment modes as agreed.
  • Full or partial advance payment may be required for bulk orders.

4. Delivery Policy

  • Free delivery is available across Patna for orders meeting minimum value requirements.
  • Delivery timelines are estimates and may vary based on product availability and location.
  • Standard delivery within Patna city: 1-3 business days.
  • Customer must ensure access for delivery vehicles at the delivery location.
  • Delivery charges may apply for areas outside Patna municipal limits.

5. Returns & Refunds

  • Defective or damaged products must be reported within 24 hours of delivery with photographic evidence.
  • Returns are accepted only for manufacturing defects or wrong product delivery.
  • Refunds will be processed within 7-10 business days after verification.
  • Custom-cut or bulk materials may not be eligible for return.
  • Return pickup is available within Patna at no extra cost for valid claims.

6. Product Quality

  • All products are sourced from authorized manufacturers and dealers.
  • Cement, TMT bars, and other materials comply with relevant BIS (Bureau of Indian Standards) specifications.
  • Quality certifications are available upon request for all branded products.

7. Intellectual Property

All content on this website including text, images, logos, and graphics is the property of Balaji Services or its licensors and is protected by copyright laws. Unauthorized reproduction is prohibited.

8. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the specific product in question.

9. Governing Law

These terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Patna, Bihar.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of the new terms.

11. Contact

For questions about these terms: